Merle is all that you want in a realtor - personable, knowledgable, flexible, attentive, responsive, honest, and professional. She made finding and buying my new home - with all that that entails - as painless and easy as possible. Always with a big smile, she did everything in her power to make things work the way they should.

 From the very first moment after entering the real estate market in Western Massachusetts, until long after the transaction was completed, I found consistently that Merle Bruno offered the very highest level of service tailored exactly to my needs. I was a demanding client. Merle was always pleased to help me get my questions answered and needs met. My criteria were stringent, and Merle and Peter managed to steer me in useful directions to help me find the ONE RIGHT PROPERTY and - just as important - to avoid wasting my time, which in my case was limited to a two-week shopping window. Even after the transaction was negotiated, Merle provided terrific follow-up service regarding the dozens of small details in preparing the house, handling legal and regulatory matters, utilities, referrals, and the like. An experience like this is profound for every homeowner, and I was unprepared for the scope of the task: the decisions, the planning, the uncertainties. Merle was there every minute. She never pushed me in a direction I was uncomfortable with, but was always ready to provide her very helpful advice steeped in her years of experience. If you're entering the real estate market, I recommend you call Merle Bruno at Sawicki Realty, and get things started by making one of the best decisions you'll make in the entire process.